Yesterday one of our webservers crashed.
23 of our websites went down – 22 were restored within hours.
Our biggest site on this server, www.byronstyle.com.au, was unable to be restored as all the backup files were corrupted!
Our excellent staff were able to continue to take bookings (using paper and pens) while our booking system was fixed. All our customers and suppliers were very understanding.
We had fairly recent copies of all content – at this stage the only thing not yet working is our ‘browse on maps’ feature – it should be rebuilt by tomorrow.
We WILL be more careful with our backup files in the future.
PS. I should add that since 1997 we’ve published / managed 60-70 websites and this is our first server crash.